FAQ & Site Info

Each order is reviewed by at least two members of our team to make sure your design is perfect and ready for print. All art is thoroughly checked for aesthetics, printability, and errors. We will automatically adjust common issues like alignment, contrast, line thickness, and spelling errors. Your products are then decorated using screen printing (for quantities of six or more), digital printing (for quantities fewer than six), or embroidery. After your items are decorated, they will be shipped, and delivered to your door by your guaranteed delivery date. If you have any questions or concerns about your order, call us for real, live help 7 days a week at (276)806-3472

If the custom products you receive differ materially from what you ordered, if the goods are otherwise flawed, or if your order arrives later than promised, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify us before returning any goods to ensure that your return is handled quickly and accurately.